Please provide us the detailed User Requirement Specification (URS), including size, material, Cleanliness level, and product type. After we have the requested information, we will send you a quotation asap.
2.If the current equipment I am using is not from AIRTECH, can you provide us the maintenance service or spare parts replacement?
Sorry, we only provide maintenance service to AIRTECH users. But HEPA filters are not within this limit. Feel free to contact us if you request HEPA filters.
The leadtime would vary from products. It is from 30 days to 90 days after we receive the confirmed order.
5. How long is the warranty period for AIRTECH products? What will be offered during the warranty period?
We offer 1 year warranty for the whole set of machine; the consumables are excluded. During the warranty period, the maintenance cost and the spare parts will be free of charge under the regular usage. Situations like natural calamities or human mal-usage will not be considered within the warranty. Please refer to our warranty handbook for more details.
We manufacture all the equipment in Taiwan and we ensure the product quality.
Want to have more information?
Please provide your valuable comments or questions and we shall contact you the soonest.Contact US